Shipping & Returns.

We ship worldwide. Complimentary worldwide shipping on orders over $300. All other shipping options and rates are calculated and shown at checkout, based on your destination.

Selected pieces are made on demand after your order; selected embroidered pieces are held in stock and ready to ship. Each product page shows its own fulfillment status. You'll receive tracking as soon as your order ships.

Any import duties or taxes that apply to international orders are set by your local authorities and are the responsibility of the recipient unless stated otherwise at checkout.

Returns may be requested within 14 days of delivery. Pieces must be unworn, unused and in original condition with packaging and tags where applicable.

Customers are responsible for return shipping costs — we do not offer free return shipping — and there is no restocking fee. Original shipping charges are non-refundable unless applicable law requires otherwise.

Email contact@klovry.com with your order number. Full details are in our Returns & Refund Policy.

Orders can be cancelled within 15 minutes of placing the order. After that window, cancellation may no longer be possible as the order may have entered processing or fulfillment.

Products or collections marked Final Sale cannot be returned or cancelled.

If a KLOVRY piece has an issue through normal wear, contact our team — we'll review it with you and find the right solution.

Some pieces are made on demand once your order is placed; other embroidered pieces are produced in advance and held in stock. The correct status is shown on each product page.

contact@klovry.com · +212 770 456 304

Reply within four hours, every day of the year.